Shipping policy

1. Shipping

We aim to dispatch orders within 1 to 3 working days of receipt. If framing is required, please allow an additional 7 to 14 days for completion.

All orders are shipped using trusted carriers such as TNT Road Express and Australia Post. A signature may be required upon delivery or an item may be taken to an alternative destination (such as the local Post Office) for pick up. Once your order has been dispatched, risk of loss or damage passes to the customer. If you wish to have your item, insured, please let us know.  Australia Post, for instance, can insure items for $2.50 per $100 of value for a particular item up to a maximum of $5,000.  We recommend selecting a shipping method such as this with tracking and insurance for high-value items. Unique Memorabilia is not responsible for delays caused by third-party carriers or events outside our control. We believe in efficient, reliable and secure shipping, and aim to make your online experience a pleasant one.

You are welcome to pick up your item from our Seven Hills warehouse by prior arrangement. Shipping costs paid can be refunded at that point.

Shipping times depend on your delivery address. If you need your order by a specific date, please contact us before purchasing to confirm.

Orders placed on weekends or public holidays will begin processing on the next working day. During periods of high demand, dispatch may take a few extra days.

For any orders returned to us due to non-collection or incorrect addresses, re-delivery charges may apply.

2. International Shipping

International shipping is available on most items. Shipping quotes for international orders will be provided before payment.

Customers are responsible for any import duties, taxes, or customs fees charged by the destination country. Delivery times may vary and may be affected by customs clearance processes. Unique Memorabilia has no control over these delays.